FAQs
general category
No. Our program is structured to include guests who come for a variety of reasons. The primary motivators are generally to lose substantial weight or to experience an active fitness getaway ─ while learning how to achieve and maintain overall wellness.
No. Our program accommodates men and women at all fitness levels. All you need to be is willing to try your best!
We accommodate teens in our program (ages 14 - 17) but they must be accompanied by an adult to all activities. Please note: Our resorts do not offer daycare services.
The program runs in 7-day cycles with the minimum stay being one week with mandatory check-in on Sunday. Guests are welcome to stay for as long as they wish - many guests stay for multiple weeks at a time.
The rates vary per resort location, accommodation choice and length of stay. For current rates, clickhereor call our friendly reservation team at 888-870-2639.
Your on-property stay is required at our Niagara location. At our Ivins and Malibu locations, you are welcome to commute in every day and there is a discounted rate on the program for those who choose this option.
If you cancel two weeks prior to your scheduled arrival date, you will receive a full refund minus the non-refundable deposit(s). If you have to cancel or reschedule within two weeks of your arrival date, we will hold your balance as a credit on file for a future stay for the period of one year and a $300 per week rescheduling fee will be applied. As a resort policy, we do not accept cancellations via email. You are required to call the reservations team at 888-870-2639 to request a cancellation or reschedule of your stay.
Your room features everything you need to relax and refresh after the day’s activities. Click here for a list of location-specific room features.
Each resort features a family style dining hall, outside dining tables, a gym with state-of-the-art equipment, spacious aerobic rooms, a refreshingly large swimming pool, a hot tub, a business center with computer and Internet access, a guest lounge, an award-winning spa, a retail store, the option for private or shared accommodations, a laundry room with coin-operated machines and/or laundry services.
* Some resort locations may feature additional guest facilities. For a complete list at your desired location, click here
Each resort features gym facilities with top-of-the-line equipment, spacious aerobics rooms with great sound systems to keep you motivated and refreshingly large swimming pools for aquatic workouts. Some locations feature additional facilities such as tennis and/or basketball courts. For details on your desired location, click here or call our reservations team at 888-870-2639.